VirtualOffice Review:
Good product with seemingly unlimited options
By Aaron Evans
at CDA Construction Products
Rating: 4 out of 5.
We have used Virtual Office for over 2 years as a task manager for company actions. A couple of features we find useful are notification emails every time a task is updated. Groups can be assigned to the task. Tasks are assigned due date, a priority level and a person responsible can be added to track the task. An administrator or confident computer user will be able to customize the product to your company needs. Reporting can be done easily with multiple views. If you want a report with something a little bit more to your liking Brookstone will be able to customize it for you.
We are now in the process of using the program for what it was designed. A Customer Relationship Manager. In the near future we will also be using the product as a Supplier Relationship Manager. With the three different functions that will be integrated it is going to be a powerful product.
One more thing to worth mentioning is that it integrates well with lotus. If you create meetings in Virtual office it will appear in the user’s calendar.
Support from the company has been good and they endeavour to get the job fixed even if they have to work in the late hours of the night.
We have only just got involved with the CRM but we have been shown a few things that will change the way our company operates and increase its efficiency.